Returning

Are you looking for information about our return policy? Then you're right here!

We ship our orders with a seal in the form of a BLOKZEEP sticker. As long as this seal is intact, you can return your order. Is this seal broken? Then unfortunately you cannot return your order due to hygiene reasons. However, we are happy to work with you to find a suitable solution if you are not satisfied with our products. Please contact us via info@blokzeep.com.

Within the Netherlands, the official return period is 14 days. However, we believe this is too short, which is why we offera 30-day return window for every order! After canceling your order, you have 14 days to return your product. You will then be credited the full order amount, including shipping costs.

To exercise this right, please contact us atblokzeep. We will then refund the order amount within 14 days of receiving your return notification, provided that the product has already been returned in good condition.

For your convenience, we will send you a shipping label by email when you register your return. Please affix this label to your package and take it to the nearest post office. We will deduct the following charges from the refundable purchase price.

Netherlands: 3,95 euro
Belgium: 5,95

Note: so you don't have to pay anything off at the post office!

We ask that you take care of our products even if you return them. Should the product or packaging be more damaged upon return than necessary to try the product, we may pass this depreciation on to you.